RETURNS/ EXCHANGES

Returns Made Simple

We want you to love your purchase! If it’s not quite right, here’s how you can return it:

How to Start a Return

!. Check Eligibility 

  • Items must be returned within 30 days of purchase.
  • Items must be undamaged, unworn, and in their original condition.
2. Submit Your Return
  • Visit our Returns Portal to make your return or exchange.
  • You’ll need your order number and email address.

3.Choose Your Return Option
  • Refund to Original Payment Method: Receive your money back, minus a $10.45 return shipping fee once your item has been returned to us.
  • Store Credit: Get the full amount as a store credit, no return shipping fee deducted!
  • Send It Back

After completing the form, you’ll receive a prepaid shipping label. Pack your items securely and drop them off at your nearest shipping location
CLICK HERE TO START - RETURNS/EXCHANGE PORTAL

Exchanges
Love it but need a different size or color? Select the exchange option in our Returns Portal. We'll ship the new item as soon as we get your return!
Availability
Returns & exchanges are only available in the United States.
Need Help?
Our team is here for you! Contact us at Contact@sky-dolls.com for assistance. Our team members will get back to you within 24hrs.