RETURNS/ EXCHANGES
Returns Made Simple
We want you to love your purchase! If it’s not quite right, here’s how you can return it:
How to Start a Return
!. Check Eligibility
- Items must be returned within 30 days of purchase.
- Items must be undamaged, unworn, and in their original condition.
- Visit our Returns Portal to make your return or exchange.
- You’ll need your order number and email address.
3.Choose Your Return Option
- Refund to Original Payment Method: Receive your money back, minus a $10.45 return shipping fee once your item has been returned to us.
- Store Credit: Get the full amount as a store credit, no return shipping fee deducted!
- Send It Back
After completing the form, you’ll receive a prepaid shipping label. Pack your items securely and drop them off at your nearest shipping location
CLICK HERE TO START - RETURNS/EXCHANGE PORTAL
Exchanges
Love it but need a different size or color? Select the exchange option in our Returns Portal. We'll ship the new item as soon as we get your return!
Availability
Returns & exchanges are only available in the United States.
Need Help?
Our team is here for you! Contact us at Contact@sky-dolls.com for assistance. Our team members will get back to you within 24hrs.
Exchanges
Love it but need a different size or color? Select the exchange option in our Returns Portal. We'll ship the new item as soon as we get your return!
Availability
Returns & exchanges are only available in the United States.
Need Help?
Our team is here for you! Contact us at Contact@sky-dolls.com for assistance. Our team members will get back to you within 24hrs.