FAQ
Sky Dolls FAQTall Clothing for Women
Items and sizes
Long vs Extra Long
Long: 5'8"–5'10" · Extra Long: 5'11"–6'5"
Inseams vary by style (Small Long ≈ 35.5", Small Extra Long ≈ 37.5"). See the size chart under Details.
Find my size
Use the size chart under Details on each product page. For pants, measure your inseam from crotch seam to hem.
Unsure? Email or DM us your height and usual size.
Available sizes
XS–XXL, in Long and Extra Long, for tall women about 5'8"–6'5".
Restocks
No set dates. Tap Notify Me in your size on the product page.
Restocks are announced first by email and text.
Deliveries
Processing time
Ships in 1–3 business days. Orders after 5 PM ET process the next business day.
Your tracking link arrives by email.
Shipping prices and times
US: Standard $7.75 (5–10 business days), free on $90+ · Express 2-Day $35
International: $15 (10–15 business days). Free shipping is US only.
Where we ship
US, Canada, UK, Germany, Australia, New Zealand.
Elsewhere: use a friend's address or a parcel-forwarding service.
Customs and import fees
International orders may owe duties or taxes on arrival. These aren't in your order total and are the customer's responsibility.
My purchases
Change or cancel an order
Email our customer service team at contact@sky-dolls.com with your order number as soon as possible, before it ships.
Wrong shipping address
Before it ships, email contact@sky-dolls.com with your order number and correct address.
Shipped orders can't be redirected. One address per order; no APO/FPO.
Out-of-stock items in an order
We'll email you to choose: ship what's in stock now, hold the order, swap the item, or refund it.
Exchanges, returns and refund
Return policy
Return or exchange within 15 days of delivery.
Items must be unworn, unwashed, with tags and original packaging.
How to return or exchange
Go to the Returns Portal, enter your order number and email, choose exchange or store credit, and print your label.
Link not working? Email us for a label.
Refund options
Exchange: free · Store credit: full value, never expires
We don't refund to the original payment method.
Store credit timing
Within 30 days of your return arriving, sent by email.
Free exchanges
Yes, for a different size, length or color. No new order needed.
Your new item ships after the return's first carrier scan.
Exchange size out of stock
Choose Return for Refund in the portal (ignore the label fee), then email us the size or color you want.
We'll ship it when restocked, or send store credit.
Sale items
Returnable if less than 20% off. 20% off or more is final sale.
International returns
Returns are US only; international orders are final sale.
Damaged or wrong? Email us your order number and photos.
Damaged or wrong items
Email contact@sky-dolls.com within 15 days of delivery with your order number and photos (include the size label).
We'll replace it, exchange it or give store credit.
Return reminder emails
Ignore it; it's automatic. No reply a week after we receive it? Email your order and tracking numbers.
More
Become an ambassador
Apply at sky-dolls.com/pages/sky-dolls-ambassadors.
Friends get 10% off; you earn 10% back in cash. Lost your code? Email us.
Contact
Contact us
contact@sky-dolls.com · Instagram DM @skydollsclothing
Monday–Friday, 10 AM–7 PM ET.
Sky Dolls is a clothing brand for tall women, made for heights from 5'8" to 6'5". Shop tall jeans, pants and loungewear in Long and Extra Long at Sky-dolls.com.
Can't find what you're looking for? Contact us
Give 10%, Get 10%
Spread the Sky Dolls love. 💕
From one tall girl to another, I understand the struggles of finding clothes that fit. So I want to make it easier for us all—if you like Sky Dolls, use your ambassador code to give other Tall Dolls or your followers a discount. ☁️
How it works:
✨ Anyone who uses your code gets 10% off their order
✨you get 10% of all sales generated by your code back in cash
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Note: If you apply to be an Ambassador, you are consenting to our use of your social posts that tag Sky Dolls for promotional use.